Selecting the right billing system is equal parts art and science. Whether you’re starting from scratch or augmenting an existing system, it’s a decision that directly affects your customers, critical business systems—and potentially your career. It’s a high risk/high reward proposition. So how do you minimize the risks?
The best way to start is by asking the right questions. Beyond what’s in the RFP, there are some critical questions that everyone needs to answer. As you begin your selection process, check out our 5 Questions to Ask Billing Vendors whitepaper to make sure you have all your bases covered.